In cases of mental health or family emergencies, you have several options. Select the one from the list below that matches your needs.

• In ANY situation where the life or health of a person is in danger: Dial 911 and get assistance through the emergency system. You should use this option in cases of someone threatening suicide or homicide, in cases of domestic violence and other such situations.
• Solution Resources EAP has qualified counselors on call 24 hours a day. Where there is no immediate threat to a person, we can help determine and facilitate a course of action, make recommendations and referrals. Call cell phone (509) 999-1051. Leave a voicemail message if you don't reach us right away. We will usually return calls within one hour. However, cell phone service can be spotty in the Spokane area. Please call again if we have not returned your call in a reasonable period of time. Again: Do NOT use this number if there is an immediate threat to a person!
• Spokane Mental Health operates the First Call for Help crisis response line at 838-4428. Trained counselors are available 24 hours per day to assist callers, conduct telephone assessments and provide telephone counseling.
• To report a domestic violence situation, call 911 or the domestic violence crisis line/shelter at 326-CALL (326-2255).
• Child Protective Services (CPS) handles all cases of child abuse or neglect. Call 463-3333.
• To report and receive assistance after a sexual assault, call the Sexual Assault Crisis Line at 624-RAPE (624-7273).
• Crime Check is a police service for the reporting of any (non-emergency) crime at 456-2233.
• For emergency child care, contact Vanessa Behan Crisis Nursery at 535-3155.

Solution Resources EAP   509-535-4074  or toll free 1-866-535-4074

Why Every Employer Needs an EAP

Our Value Proposition

Information and research published on this site is for personal, informational and educational purposes only and not intended to assume or replace the advice of a qualified health care provider. If you have concerns about your health or health care, you should always consult with a medical or other qualified health care provider.